/* SpeakCheck — dark UI, чат-стиль для разбора звонков */
:root{
    --bg:#0f1419;
    --bg-2:#1a1f26;
    --bg-3:#222831;
    --bg-hi:#2a3140;
    --border:#2a3140;
    --border-2:#3a4252;
    --text:#e6e9ef;
    --text-2:#a4abb8;
    --text-3:#6b7383;
    --accent:#3b82f6;
    --accent-2:#1d4ed8;
    --good:#22c55e;
    --ok:#eab308;
    --bad:#ef4444;
    --bubble-cli:#1f2733;
    --bubble-mgr:#2563eb;
    --bubble-mgr-active:#3b82f6;
    --shadow:0 1px 0 rgba(255,255,255,.03), 0 4px 18px rgba(0,0,0,.25);
}
*{box-sizing:border-box}
body{margin:0;font:14px/1.55 -apple-system,BlinkMacSystemFont,'Segoe UI',Roboto,sans-serif;color:var(--text);background:var(--bg);min-height:100vh}
body.dark{display:flex}
a{color:var(--accent);text-decoration:none}
a:hover{color:#60a5fa}
h1,h2,h3{margin:0 0 .6rem;font-weight:600}
h1{font-size:1.35rem;color:var(--text)}
h2{font-size:.95rem;color:var(--text-2);text-transform:uppercase;letter-spacing:.04em;font-weight:600}
.mono{font-family:ui-monospace,'SF Mono',Menlo,monospace;font-size:.85em}
.dim{color:var(--text-3);font-weight:400;font-size:.85em}

/* sidebar */
.sidebar{width:240px;background:var(--bg-2);border-right:1px solid var(--border);min-height:100vh;display:flex;flex-direction:column;position:sticky;top:0;height:100vh;flex-shrink:0}
.logo{padding:1.2rem 1.4rem;font-size:1.05rem;font-weight:700;border-bottom:1px solid var(--border)}
.logo-sub{color:var(--text-3);font-weight:400;font-size:.85em;margin-left:.3em}
.sidebar nav{padding:.6rem 0;flex:1;overflow-y:auto}
.nav-item{display:flex;align-items:center;gap:.7rem;padding:.6rem 1.4rem;color:var(--text-2);font-size:.9rem;border-left:3px solid transparent}
.nav-item:hover{background:var(--bg-3);color:var(--text)}
.nav-item.active{background:var(--bg-3);color:var(--text);border-left-color:var(--accent)}
.nav-ico{font-size:1em;width:18px;text-align:center}
.sidebar-foot{padding:.9rem 1.4rem;border-top:1px solid var(--border);font-size:.85rem}
.user-row{display:flex;align-items:center;gap:.6rem;margin-bottom:.4rem}
.avatar{width:30px;height:30px;border-radius:50%;background:var(--accent);color:#fff;display:flex;align-items:center;justify-content:center;font-weight:600;text-transform:uppercase}
.user-name{color:var(--text)}
.logout{color:var(--text-3);font-size:.78rem}

/* main content */
.content{flex:1;min-width:0;display:flex;flex-direction:column}

/* topbar внутри content для подстраниц */
.topbar{display:flex;justify-content:space-between;align-items:center;padding:.9rem 1.4rem;background:var(--bg-2);border-bottom:1px solid var(--border)}
.topbar .brand{font-weight:600;color:var(--text)}
.topbar .brand a{color:var(--text-2)}
.topbar .brand a:hover{color:var(--text)}
.userbox{font-size:.85rem;color:var(--text-3)}

/* page header */
.page-head{padding:1.2rem 1.4rem;background:var(--bg-2);border-bottom:1px solid var(--border)}

/* kpis */
.kpis{display:flex;gap:.8rem;padding:1.2rem 1.4rem 0;flex-wrap:wrap}
.kpi{background:var(--bg-2);border:1px solid var(--border);border-radius:8px;padding:.85rem 1.1rem;display:flex;flex-direction:column;min-width:140px}
.kpi-val{font-size:1.7rem;font-weight:700;color:var(--text);line-height:1.1}
.kpi-val.warn,.kpi-val.bad{color:var(--bad)}
.kpi-val.good{color:var(--good)}
.kpi-lbl{font-size:.74rem;color:var(--text-3);text-transform:uppercase;letter-spacing:.04em;margin-top:.2rem}

/* filters */
.filters{display:flex;gap:.6rem;align-items:flex-end;padding:1.2rem 1.4rem;flex-wrap:wrap}
.filters label{display:flex;flex-direction:column;font-size:.74rem;color:var(--text-3);text-transform:uppercase;letter-spacing:.04em}
.filters input,.filters select{margin-top:4px;padding:.4rem .55rem;border:1px solid var(--border-2);border-radius:5px;background:var(--bg-3);color:var(--text);font:inherit;font-size:.88rem}
.filters input:focus,.filters select:focus{outline:0;border-color:var(--accent)}
.filters button{padding:.45rem 1rem;background:var(--accent);color:#fff;border:0;border-radius:5px;cursor:pointer;font:inherit;font-weight:500}
.filters button:hover{background:var(--accent-2)}
.filters .reset{padding:.45rem .8rem;color:var(--text-3);font-size:.85rem}

/* tables */
.calls{width:calc(100% - 2.8rem);margin:0 1.4rem 2rem;background:var(--bg-2);border:1px solid var(--border);border-collapse:collapse;border-radius:8px;overflow:hidden}
.calls th{text-align:left;padding:.65rem .9rem;font-size:.72rem;text-transform:uppercase;letter-spacing:.05em;color:var(--text-3);background:var(--bg-3);border-bottom:1px solid var(--border);font-weight:500}
.calls td{padding:.65rem .9rem;border-bottom:1px solid var(--border);font-size:.88rem}
.calls tr:last-child td{border-bottom:0}
.calls tr:hover td{background:var(--bg-3);cursor:pointer}
.calls .ts{font-family:ui-monospace,monospace;font-size:.82em;color:var(--text-3)}
.calls .empty{text-align:center;padding:2rem;color:var(--text-3)}
.calls .cat{font-size:.74rem;padding:.18rem .5rem;border-radius:4px;display:inline-block}
.cat-sotuv{background:rgba(59,130,246,.15);color:#93c5fd}
.cat-servis{background:rgba(234,179,8,.15);color:#fde047}
.cat-wrong_number{background:rgba(239,68,68,.15);color:#fca5a5}
.cat-spam{background:rgba(239,68,68,.15);color:#fca5a5}
.cat-other{background:rgba(160,160,160,.15);color:var(--text-3)}
.calls .warn{color:var(--bad);font-weight:600}

/* score */
.score{font-weight:700;text-align:center;width:55px}
.score.good{color:var(--good)}
.score.ok{color:var(--ok)}
.score.bad{color:var(--bad)}
.score.na{color:var(--text-3);font-weight:400}
.good{color:var(--good)}
.bad{color:var(--bad)}

/* badges */
.badge{font-size:.7rem;padding:.18rem .55rem;border-radius:4px;background:var(--bg-3);color:var(--text-2);font-weight:500;text-transform:uppercase;letter-spacing:.03em;display:inline-block}
.dir-in{background:rgba(34,197,94,.15);color:#86efac}
.dir-out{background:rgba(59,130,246,.15);color:#93c5fd}
.obj-narx{background:rgba(239,68,68,.15);color:#fca5a5}
.obj-sifat{background:rgba(234,179,8,.15);color:#fde047}
.obj-ishonch{background:rgba(168,85,247,.15);color:#d8b4fe}
.obj-oylash{background:rgba(99,102,241,.15);color:#a5b4fc}
.obj-kechikish{background:rgba(20,184,166,.15);color:#5eead4}
.obj-boshqa{background:var(--bg-3)}

/* CALL DETAIL PAGE */
.call-head{display:flex;justify-content:space-between;align-items:flex-start;padding:1.2rem 1.4rem;gap:1rem;background:var(--bg-2);border-bottom:1px solid var(--border)}
.call-head h1{display:flex;align-items:center;gap:.6rem}
.call-head .meta{color:var(--text-2);font-size:.88rem;margin-top:.3rem}
.call-head .meta b{color:var(--text)}
.overall-box{text-align:center;display:flex;flex-direction:column;align-items:center;gap:.3rem}
.overall{font-size:2.6rem;font-weight:800;line-height:1;padding:.4rem 1.1rem;border-radius:12px;background:var(--bg-3)}
.overall.good{color:var(--good);background:rgba(34,197,94,.1)}
.overall.ok{color:var(--ok);background:rgba(234,179,8,.1)}
.overall.bad{color:var(--bad);background:rgba(239,68,68,.1)}
.overall.na{color:var(--text-3)}
.overall-lbl{font-size:.7rem;color:var(--text-3);text-transform:uppercase;letter-spacing:.05em}

/* AUDIO BAR — sticky */
.audio-bar{position:sticky;top:0;z-index:10;background:var(--bg-2);border-bottom:1px solid var(--border);padding:.7rem 1.4rem;display:flex;align-items:center;gap:1rem;box-shadow:0 2px 10px rgba(0,0,0,.2)}
.audio-bar audio{flex:1;height:36px;filter:invert(.92) hue-rotate(180deg)}
.audio-bar .audio-info{display:flex;align-items:center;gap:.7rem;font-size:.85rem;color:var(--text-3)}
.audio-bar .now-speaker{padding:.18rem .55rem;border-radius:4px;background:var(--bg-3);font-weight:500;font-size:.78rem;text-transform:uppercase;letter-spacing:.04em}
.audio-bar .now-speaker.mgr{background:rgba(59,130,246,.2);color:#93c5fd}
.audio-bar .now-speaker.cli{background:rgba(34,197,94,.2);color:#86efac}
.audio-bar .now-time{color:var(--text-2)}
.speed-ctrl{display:flex;gap:2px;background:var(--bg-3);border-radius:5px;padding:2px}
.speed-ctrl button{background:transparent;border:0;color:var(--text-3);padding:.3rem .55rem;font-size:.78rem;cursor:pointer;border-radius:3px;font-family:inherit}
.speed-ctrl button:hover{color:var(--text)}
.speed-ctrl button.active{background:var(--bg-hi);color:var(--text);font-weight:600}

.xulosa{padding:.9rem 1.4rem;background:rgba(234,179,8,.06);border-bottom:1px solid var(--border)}
.xulosa h2{color:var(--ok)}
.xulosa p{margin:0;color:var(--text)}

/* main 2-col layout */
.main-grid{display:grid;grid-template-columns:minmax(0,1fr) minmax(0,1fr);gap:0;flex:1;min-height:0}
@media(max-width:1100px){.main-grid{grid-template-columns:1fr}}

.chat-col{padding:1rem 1.4rem;border-right:1px solid var(--border);display:flex;flex-direction:column;min-height:0}
.chat-col h2{padding-bottom:.6rem;border-bottom:1px solid var(--border)}
.analysis-col{padding:1rem 1.4rem;overflow-y:auto}

/* CHAT */
.chat{padding:.4rem 0 2rem;display:flex;flex-direction:column;gap:.3rem}
.msg{display:flex;flex-direction:column;max-width:78%;cursor:pointer;transition:opacity .2s}
.msg.first{margin-top:.8rem}
.msg.cli{align-self:flex-start}
.msg.mgr{align-self:flex-end;align-items:flex-end}
.msg-author{font-size:.74rem;color:var(--text-3);font-weight:600;margin:0 .8rem .25rem;display:flex;align-items:center;gap:.4rem}
.msg-author::before{content:'';width:18px;height:18px;border-radius:50%;background:var(--bg-hi);display:inline-block}
.msg.cli .msg-author::before{background:rgba(34,197,94,.3)}
.msg.mgr .msg-author::before{background:rgba(59,130,246,.4)}
.bubble{background:var(--bubble-cli);border:1px solid var(--border);padding:.6rem .85rem;border-radius:10px;border-top-left-radius:4px;color:var(--text);position:relative;transition:all .15s}
.msg.mgr .bubble{background:var(--bubble-mgr);border:1px solid transparent;border-radius:10px;border-top-right-radius:4px}
.msg:hover .bubble{filter:brightness(1.15)}
.msg.active .bubble{box-shadow:0 0 0 2px var(--accent);transform:translateX(0)}
.msg.cli.active .bubble{background:#2a3340}
.msg.mgr.active .bubble{background:var(--bubble-mgr-active)}
.bubble .text{font-size:.93rem;line-height:1.5}
.bubble .t{margin-top:.35rem;font-size:.72rem;color:rgba(255,255,255,.55);font-family:ui-monospace,monospace}
.bubble .t::before{content:'▶ '}
.msg.cli .bubble .t{color:var(--text-3)}

/* ANALYSIS CARDS */
.card{background:var(--bg-2);border:1px solid var(--border);border-radius:8px;padding:1rem 1.2rem;margin-bottom:1rem}
.card:last-child{margin-bottom:0}

/* stages */
.stages{width:100%;border-collapse:collapse}
.stages td{padding:.7rem .3rem;vertical-align:top;border-bottom:1px solid var(--border)}
.stages tr:last-child td{border-bottom:0}
.stage-icon{width:30px;font-size:1.1em;text-align:center}
.stage.miss b{color:var(--bad)}
.stage-head{display:flex;align-items:center;gap:.5rem;flex-wrap:wrap}
.comment{color:var(--text-2);font-size:.88em;display:block;margin-top:.2rem}
.chips{display:flex;flex-wrap:wrap;gap:4px;margin:.4rem 0 .35rem}
.chip{display:inline-flex;align-items:center;gap:3px;padding:.15rem .5rem;border-radius:4px;font-size:.74rem;font-weight:500;background:var(--bg-3);color:var(--text-3);border:1px solid var(--border)}
.chip-on{background:rgba(34,197,94,.12);color:#86efac;border-color:rgba(34,197,94,.25)}
.chip-off{background:rgba(239,68,68,.12);color:#fca5a5;border-color:rgba(239,68,68,.25)}
.chip-info{background:rgba(59,130,246,.15);color:#93c5fd;border-color:rgba(59,130,246,.3)}
.ev{margin-top:.4rem;padding:.4rem .6rem;background:var(--bg-3);border-left:2px solid var(--accent);font-size:.85em;color:#cbd5e1;font-style:italic;border-radius:0 4px 4px 0}

/* mezonlar */
.mez{width:100%;border-collapse:collapse}
.mez td{padding:.4rem .25rem;font-size:.88rem;vertical-align:middle}
.mez .score-cell{width:50%}
.bar{background:var(--bg-3);border-radius:3px;height:8px;overflow:hidden}
.bar-fill{height:100%;border-radius:3px;transition:width .3s}
.bar-fill.good{background:var(--good)}
.bar-fill.ok{background:var(--ok)}
.bar-fill.bad{background:var(--bad)}
.bar-fill.na{background:var(--text-3)}
.mez-comment{font-size:.78em;color:var(--text-3);padding-bottom:.7rem}

/* findings */
.findings{margin:.3rem 0;padding-left:1.1rem}
.findings li{margin-bottom:.5rem;color:var(--text-2)}
.findings .t{font-family:ui-monospace,monospace;color:var(--text-3);font-size:.85em;margin-right:.3rem}

/* objections */
.objections{width:100%;border-collapse:collapse;font-size:.88rem}
.objections th,.objections td{text-align:left;padding:.45rem .55rem;border-bottom:1px solid var(--border);vertical-align:top;color:var(--text-2)}
.objections tr:last-child td{border-bottom:0}
.objections th{font-size:.7rem;text-transform:uppercase;color:var(--text-3);background:var(--bg-3);font-weight:500}

.next{margin:0;padding-left:1.4rem}
.next li{margin-bottom:.4rem;color:var(--text)}

.transcript{margin:0;background:var(--bg-3);padding:.8rem 1rem;border-radius:6px;font-family:ui-monospace,'SF Mono',Menlo,monospace;font-size:.78rem;color:var(--text-2);max-height:500px;overflow:auto;white-space:pre-wrap;border:1px solid var(--border)}

/* FEEDBACK widgets */
.fb{display:inline-flex;align-items:center;gap:1px;background:var(--bg-3);border:1px solid var(--border);border-radius:6px;padding:1px;position:relative;vertical-align:middle}
.fb button{background:transparent;border:0;color:var(--text-3);padding:2px 6px;font-size:.85em;cursor:pointer;border-radius:4px;line-height:1;transition:all .12s}
.fb button:hover{background:var(--bg-hi);color:var(--text)}
.fb .fb-good.active{background:rgba(34,197,94,.25);color:var(--good)}
.fb .fb-bad.active{background:rgba(239,68,68,.25);color:var(--bad)}
.fb .fb-note.has-cor{background:rgba(234,179,8,.2);color:var(--ok)}
.fb-corwrap{position:absolute;top:100%;right:0;margin-top:4px;background:var(--bg-3);border:1px solid var(--border-2);border-radius:6px;padding:.5rem;width:280px;z-index:5;box-shadow:var(--shadow)}
.fb-corwrap textarea{width:100%;background:var(--bg-2);border:1px solid var(--border);color:var(--text);padding:.4rem .55rem;border-radius:4px;font:inherit;font-size:.85em;resize:vertical;min-height:60px}
.fb-corwrap .fb-save{margin-top:.4rem;background:var(--accent);color:#fff;padding:.35rem .9rem;font-size:.82em}
.fb-corwrap .fb-save:hover{background:var(--accent-2)}

/* LOGIN */
.login-page{display:flex;align-items:center;justify-content:center;min-height:100vh;background:var(--bg)}
.login-form{background:var(--bg-2);border:1px solid var(--border);border-radius:10px;padding:2.2rem 2.4rem;width:340px;box-shadow:var(--shadow)}
.login-form h1{font-size:1.4rem;margin-bottom:.2rem;text-align:center;color:var(--text)}
.login-form .sub{margin:0 0 1.8rem;text-align:center;color:var(--text-3);font-size:.85rem}
.login-form label{display:block;margin-bottom:1rem;font-size:.75rem;color:var(--text-3);text-transform:uppercase;letter-spacing:.04em}
.login-form input{margin-top:6px;width:100%;padding:.6rem .8rem;border:1px solid var(--border-2);border-radius:5px;font:inherit;background:var(--bg-3);color:var(--text)}
.login-form input:focus{outline:0;border-color:var(--accent)}
.login-form button{width:100%;padding:.65rem;background:var(--accent);color:#fff;border:0;border-radius:5px;font:inherit;font-weight:500;cursor:pointer;font-size:.95rem}
.login-form button:hover{background:var(--accent-2)}
.err{background:rgba(239,68,68,.12);color:var(--bad);padding:.55rem .8rem;border-radius:5px;margin-bottom:1rem;font-size:.85rem;border:1px solid rgba(239,68,68,.3)}